CLICK HERE TO PURCHASE A GIFT CERTIFICATE

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  • Home
  • Appointments
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  • About Kelly
  • Training
  • Reviews
  • FAQ

Supercharged Cleaning

Increased Safety Training

Increased Safety Training

45min between sessions

for cleaning and disinfecting with

EPA approved products.


True HEPA air purifier in use during session


As always, freshly cleaned blanket and sheets used for each session

Increased Safety Training

Increased Safety Training

Increased Safety Training

educational courses taken in:


infection control


hand hygiene


COVID-19 transmission

prevention


COVID-19 methods for detection, response and control

Ensure Wellness

Increased Safety Training

Ensure Wellness

clients are encouraged to wear a mask


massage therapist will always wear a mask


hand sanitizer available at all times


no penalty for illness related

cancellation / reschedule

Frequently Asked Questions

How will I feel after a massage session?

 Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity, which can last for days.  

Should I drink water after a deep tissue massage?

Yes! Since most of the people do not regularly drink enough water, it is encouraged to hydrate. 

Do you use oil, lotion or cream?

I have all three available to use. A hot stone massage will require oil to help with the glide of the stones. I use cream on arms and legs that may have coarse hair

What is your cancellation policy?

I encourage a 12 hour notice of an appointment cancellation. I charge 50% of session price if it is not met. There may be someone else that can take that opening and knowing ahead of time will greatly help me accommodate them in your absence.  

If you have a Cold or Flu-like symptoms (including one of the following: fever, cough, breathing difficulty, chills, sore throat or sneezing) please cancel or reschedule and fee will be waived. If you are NOT 100% symptom free, a massage could result in an relapse.

Do you offer gift certificates?

Yes! You may purchase a gift certificate through the website,  by phone or in person. I can mail, email or arrange a time for you to pick up.

Do you massage minors?

Yes, I will massage someone under the age of 18. A parent or guardian must be in the room during the session and also sign the minor's intake form.

Are there medical conditions that would make massage inadvisable?

  Yes. It is important to answer the questions I may ask you before you begin your massage session. Please inform me of any health problems or medications you are taking. If you are under a doctor’s care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. 

What is Plantar Fasciitis?

 It is a condition when the fibrous tissue (plantar fascia) is inflamed. It is located along the bottom of the foot that connects the heel bone to the toes. Plantar fasciitis can cause intense heel pain. 

What is Reiki?

Reiki is a type of energy healing described as 'palm healing'. The practitioner hands are placed on or a few inches above a patient in order to encourage emotional or physical balance. It is one of the many types of alternative medicine modalities that is provided at medical facilities.

Do you accept insurance?

I do not file insurance for massage a this time. I DO ACCEPT HSA (Health Savings Account) & FSA (Flex Spending Account) debit cards for session payments. You may need to check with your provider if massage is covered and if a doctor prescription is necessary.

Will I Be Covered During The Session?

 Virginia law requires a massage therapists to use a sheet or blanket to cover the body when clothing is removed. You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. It is inappropriate to ask the massage therapist not to use draping.

What would cause a session to end immediately?

If a client acts or says something inappropriate that is sexual in nature, the Massage Therapist reserves the right to end session and collect full payment.  Also, some cases may result in contacting the police. 

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Roanoke Massage Therapy 540-525-9502

Tanglewood West Building 3959 Electric Road Suite 480 Roanoke, VA 24018

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